Rise Coatings Limited Warranty

‍EVERY PROJECT DONE BY RISE COATINGS IS INDIVIDUALLY WARRANTIED.
Polished Concrete, Epoxy, Polyaspartic & Decorative Concrete Coating Systems

At Rise Coatings, we take pride in delivering high-performance polished concrete and concrete coating systems.
This Limited Warranty outlines the coverage, limitations, and responsibilities related to your installation.

1. Warranty Coverage

• Peeling or delamination caused by material failure.
• Adhesion failure due to improper installation.
• Manufacturer defects in applied coating products.
• Workmanship defects under normal residential or commercial use.

2. Customer Negligence (Not Covered)

• Hot tire transfer, tire burn, or friction damage.
• Spilled grease, oil, fuel, transmission fluid, battery acid, brake fluid, or corrosive chemicals.
• Lack of regular cleaning and maintenance.• Excessive heat exposure or excessive use.
• Mechanical scrubbing equipment, abrasive pads, or harsh cleaning agents.
• Dragging heavy equipment or impact damage.
• Rust transfer from metal objects placed directly on surface.

3. Rust & Mat Policy

• Metal objects must have protective barriers to prevent rust transfer.
• Only breathable, absorbent mats are permitted.
• Non-breathable or non-absorbent mats may cause discoloration not covered under warranty.

4. Conditions Not Covered

• Normal wear and tear.
• Cosmetic scratches or gloss changes.
• Concrete cracks from structural movement.
• Moisture vapor transmission exceeding slab tolerances.
• Acts of God including flooding, fire, or earthquake.
• Damage caused by third-party contractors.

5. Maintenance Requirements

• Follow Rise Coatings Floor Care & Maintenance Guide.
• Use pH-neutral cleaners only.
• Avoid bleach, ammonia, citrus, degreasers, steam or pressure washing.
• Clean spills promptly.

6. Non-Transferable Warranty

• This warranty applies only to the property owner at time of contracting.
• The warranty is non-transferable.

7. Warranty Claim Procedure

• Submit written notice with photos.
• Allow inspection by Rise Coatings.
• If approved, repair or replacement will be performed at company discretion.
• Repairs do not extend original warranty term.

8. Non-Warranty Repairs

• Repairs outside warranty will be billed for product and labor costs.
• Exact color or flake blend matching cannot be guaranteed.

9. Limitation of Liability

• Liability is limited strictly to repair or replacement.
• Rise Coatings is not liable for loss of use, business interruption, or consequential damages.

(855) RISEIT-1 | RiseCoatings.com